TGLWorks ("we", "our", "us") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, platform, and services.

By using TGLWorks, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a. Information you provide directly

• Name, email address, phone number, company name

• Billing and payment details

• Account login credentials

• Business and financial information submitted through our platform

• Communications with our team

b. Information collected automatically

• IP address

• Device and browser information

• Usage data and platform activity

• Cookies and similar technologies

c. Third‑party sources

• Payment processors

• Hosting providers

• Analytics services

• Business partners where applicable

2. How We Use Your Information

We use your information to:

• Provide and operate our services

• Create and manage your account

• Process payments

• Deliver customer support

• Improve platform performance and features

• Generate reports and analytics

• Communicate service updates and important notices

• Prevent fraud and unauthorized access

• Comply with legal obligations

• We do not sell your personal data.

3. Legal Basis for Processing

We process your data based on:

• Your consent

• Contractual necessity

• Legal obligations

• Legitimate business interests

4. Data Storage and Security

• Your data is hosted securely using Ace Hosting.

• We use encryption, access controls, and industry‑standard security measures.

• Access to your data is limited to authorized personnel only.

While we take strong precautions, no system can guarantee 100% security.

5. Data Retention

We retain your data:

• As long as your account is active

• As required to provide services

• As necessary for legal, accounting, or regulatory obligations

After termination, data may be retained in backups for a limited period before permanent deletion.

6. Data Sharing

We may share data with:

• Hosting providers

• Payment processors

• Analytics and monitoring services

• Legal authorities when required by law

All third parties are contractually required to protect your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent

Requests can be made by contacting our support team.

8. Cookies

We use cookies to:

• Maintain sessions

• Improve user experience

• Analyze traffic

You may disable cookies in your browser, but some features may not function correctly.

9. Third‑Party Links

Our platform may contain links to third‑party websites. We are not responsible for their privacy practices.

10. International Data Transfers

Your information may be processed outside your country. We ensure adequate protection through contractual and technical safeguards.

11. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

12. Policy Updates

We may update this policy at any time. Changes take effect immediately upon posting.

13. Contact

For privacy‑related inquiries, contact:

TGLWorks Support Email: [email protected]